Dell Unit to Provide IT Support for
USCG Operations Systems Center
BACKGROUND
Dell Services’ Perot Systems Government Services Inc. unit, Fairfax, Va.,
will continue to provide infrastructure services to the Coast Guard
Operations Systems Center in Martinsburg, W.Va., under a new contract. The center develops, fields,
maintains and provides user support
for Coast Guard enterprise information systems. Work includes the
evaluation and use of new technologies for traditional desktop, server
and network towers at the facility, as
well as ongoing support and staffing.
SCOPE
The Perot Systems team signed a
five-year, $18 million first-tier subcontractor contract in January with
Reston, Va.-based Ace Info Solutions,
which is providing information technology services at the center under a
contract signed last October. Perot
Systems is a wholly owned subsidiary of Round Rock, Texas-based
Dell. The contract with Ace is a
follow-on to a previous five-year
contract for similar services.
DELL SERVICES
Dell Services’ Perot Systems Government Services Inc. unit provides infrastruc-
ture services to the Coast Guard Operations Systems Center in Martinsburg,
W.Va. The center supports Coast Guard automated information systems, such
as the Long Range Identification and Tracking vessel-tracking system, shown
here, for strategic missions including maritime safety, mobility and security.
TIMELINE
The contract includes ongoing support of infrastructure and network
consolidation at the Operations
Systems Center. The work is expected to be completed within the next
two years. Perot Systems also will
provide server automation for the
duration of the contract.
WHO’S WHO
Mike Murray is the Coast Guard program manager for the System Engineering Technical Services contract,
and a senior manager at Dell Services
Federal Government Division.
The Coast Guard mission is an extremely important one for the
nation in terms of life saving, rescue and law enforcement. They
really are on the front line of saving lives and protecting this nation. What
we provide them is a way of using information technology to take those
functions and maximize their ability to execute them right.
They don’t have to worry about whether or not an application is going
to work when a life is at stake. They don’t have to worry about if they are
doing a search pattern, and they are using computer assistance, whether or
not that application is giving them the right information they need.
Along with this current contract, we also have done a lot of quick-hitting,
important things with the service as well. During the earthquake in Haiti last
year there were a lot of quick requirements of an information technology
nature that hadn’t necessarily been planned in advance. We provided that
quick, accurate and timely service.
We have people on site who understand the mission and people here at
the headquarters who understand all aspects of information technology,
and I think it that makes a good, solid combination to support the Coast
Guard in not only West Virginia, but also other platforms.
We feel good about the fact that we were able to give them good
advice and fill that trusted adviser role.
